Store ManagerCentral Group Vietnam

Lương: Cạnh tranh
Ngành nghề: Bán hàng
Hạn nộp: 04/05/2019

Mô tả công việc

[Open for nationwide candidates]
The Store Manager is responsible for managing all aspects of a Big C Vietnam store/Shopping Mall Operation to create a selling environment that is focused on customer service and achieving business results. This includes but not limited to below descriptions:
1. Customer relationship management
- Maintains customer experience by controlling the related factors like sound, light, temperature, hygiene, the behavior of staff and partner work in the store, etc. are adherence to company standards;
- Resolve the customer complaints in professional manner;
- Survey the local consumer's habit and specification to improve the customer service quality, enhance the entertainment activities at the store.
2. Assets Management
- Protect and manage company assets by managing the plans and internal regulations on equipment maintenance;
- Respect and efficiently develop the selling method.
3. Human resource management
- Recruit, train and develop staff to meet operating objectives;
- Provide continual supervision and control the employee's performance by providing ongoing feedback, reward or discipline to staff when needed;
- Provide timely and accurate performance appraisals to staff and ensure succession plans are in place;
- Communicate company expectations to staff and encourage they suggest new ideas;
- Ensure the safety of the staff and partners work in the store.
4. Commerce management
- Identify the prominent goods of the store;
- Manage purchasing processes at store to ensure its effective activities of sourcing, goods ordering, ensure quality and quantity of diverse categories;
- Ensure warehouse safety, effective goods management, storage equipment in accordance to "ISO Standard" and regulation of fire & fighting;
- Check the implementation & abidance of the display principles;
- Achieve operational goals related to sales, profitability and expenses through implementing the marketing & promotion campaigns;
- Regularly carry out market survey to analyze & understand retail's local trend and customer behavior;
- Control the goods transfer within the store and between stores. Monitor returned and damaged goods;
- Maintain and promote the image of the brand BigC Vietnam.
5. Shopping Mall Operation Management
- Develops and implements Shopping Mall action plans based on strategy approved by Big C Vietnam - Central Group Vietnam to achieve business objectives
- Supervise Shopping Mall Operation & Leasing-Sales Promotion activities
- Develop & supervise Plaza management team to implement Shopping Mall Strategy and Tenant management
6. Finance management
- Manage the business results: maximize revenue, margin, inventory, productivity, personnel costs & other expenses;
- Effectively manage the performance of store through the periodic audits and financial reports.
7. Communication Management
- Manage relationships with local authorities;
- Manage relationships with partner of Big C Vietnam;
- Participate in local events.

Yêu cầu công việc

- Economics or Commercial Bachelor degree;
- Good understanding retail market, goods, pricing strategy and customer;
- Minimum 05 years at similar managerial positions;
- Proven track record of developing leaders and building high performing teams with a strong emphasis on the customer experience;
- Ability to read/interpret financial and metric reports;
- High level of business acumen;
- Good at time management and problems solving skills;
- Excellent interpersonal and communication skills;
- Eager to learn, organized, flexible, analytical and ability to multitask.

Quyền lợi được hưởng

Máy tính xách tay
Bảo hiểm theo quy định
Du Lịch
Phụ cấp
Xe đưa đón
Chăm sóc sức khỏe
Đào tạo
Tăng lương

Thông tin khác

Bằng cấp: Đại học
Độ tuổi: Không giới hạn tuổi
Hình thức: Nhân viên chính thức
Vị trí Store Manager do công ty Central Group Vietnam tuyển dụng tại Hồ Chí Minh, Nghệ An, Tiền Giang, Trà Vinh, tự động tổng hợp mức lương Cạnh tranh, tìm thêm việc làm về Store Manager hoặc công ty Central Group Vietnam ở các link phía trên
Giới thiệu công ty

Central Group Vietnam việc làm

163 Phan Đăng Lưu, Phường 1, Quận Phú Nhuận, TPHCM

Quy mô: Trên 1000 nhân viên

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